Privacy Policy

CREATIO knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting CREATIO, you are accepting the practices described in this Privacy Notice.

Controllers of Personal Information
Any personal information provided to or gathered by CREATIO is controlled by CREATIO LLC. of tetto#8 558-1, Okagami, Asao-ku, Kawasaki-shi, Kanagawa, 215-0027 Japan.

What personal information about customers does CREATIO gather and for what purpose is the information used?

The information we learn from customers helps us personalize and continually improve your shopping experience at CREATIO and provide customers with opportunities for services such as stores, platforms and search engines that CREATIO offer via the Internet.

We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, respond to your requests, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, to enable you to enjoy more variety of services provided via the Internet (such as search engine services), prevent or detect fraud, abuses of our website or any other illegal activities when using our services and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather:
Information You Give Us: We receive and store any information you enter on our website or give us in any other way.

Does CREATIO share the information it receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others.

Affiliated Businesses We Do Not Control
We work closely with affiliated businesses.
You can tell when a third party is involved in your transactions, and we share (i.e. jointly use) or transfer customer information related to those transactions with or to that third-party pursuant to the requirements of Japanese laws.

Third-Party Service Providers
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Promotional Offers
Sometimes, we send offers to selected groups of customers on behalf of other businesses. When we do this, we do not give that business your name and address.

Protection of Creatio and Others
We release account and other personal information subject to the requirements by applicable law when we determine release is appropriate to comply with the requirements of laws or public institutions; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Creatio, our users, or others. This includes exchanging information with other companies and organizations for fraud protection, piracy protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent: Other than as set out above, you will receive a notice when information about you might go to third parties, in order to provide you an opportunity to choose not to have your information transferred.

How Secure is Information about Me?
It is important for you to protect against unauthorized access to your password and to your computer.

Are children allowed to use CREATIO?
If you are under 20 years old, you may use CREATIO only with authorization from a parent or legal guardian.

Conditions of Use, Notices, and Revisions
If you choose to visit CREATIO, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the laws of Japan.